Patient Services

During your stay

Corniche Hospital is dedicated to providing exceptional healthcare for you and your newborn.  To achieve this goal, we have deployed a list of patient's rights during your stay...

The Patient's Rights at the Hospital:

- To receive considerate, respectful and compassionate care.

- To receive care in a safe environment free from all forms of abuse, neglect or harassment.

- To be called by your proper name and to be informed with the names of the health care provider involved in your care.

- To be informed by your health care provider about your diagnosis and possible prognosis, the benefits and risks of treatment, and expected outcomes of treatment, including unanticipated outcomes. You have the right to give written informed consent before non-emergency procedure begins and before any emergency procedure if time and your condition allows for it.

- To have pain assessed and to be involved in decisions about managing your pain.

- To be free from any form of restraints and isolation in any form that is not medically or legally required.

- To have full consideration of your privacy and confidentiality in care discussions, examinations and treatments.

- You, and family members or friends (with your permission), have the right to participate in decisions about your care, treatment and services provided, including the right to refuse treatment to the extent permitted by law.

- If you leave the hospital against the advice of your doctor, the hospital and doctors will not be responsible for any medical consequences that may occur. 

- To agree or refuse to take part in medical research studies. You may withdraw from a study at any time.

- To make an advance directive for the transfusion of blood and blood products and appoint someone to make health care decisions for you if you are unable to do so.

- To be involved in your discharge plan. Before your discharge, you can expect to receive information about follow-up care and medications that you may need.

- To receive information about your hospital charges.

- You can expect that all communications and records about your care are confidential, unless disclosure is allowed by law or by your permission.

- To give your consent for the use of recordings or photographs. You have the right to withdraw consent up until a reasonable time before the recording or photograph is used.

- To have access to religious and spiritual services.

- You are entitled to request for a second medical opinion.

To receive a detailed medical report, knowing that the original medical records must stay at the hospital, but copy of some documents may be available.

- To voice your concerns about the care you receive. If you have a problem or complaint, you may talk with your health care provider. You may also contact the Patient Affairs Department through switchboard or through e-mail: patientaffairs@cornichehospital.ae

Patient Escorts

Corniche Hospital does not allow escorts / companion unless you have a single room, and the companion does not interfere with the care being provided. The hospital is not responsible for providing the companion personal items. The companion must bring their articles to the hospital by herself.